Frequently asked questions

Send photos of the waste and the route to the road on WhatsApp to 07376 429757, call 01903 962 492, or use our quote form.

Mainly by volume and weight, plus the type of items and how easy they are to reach. Fridges, sofas, mattresses and heavy materials cost more to dispose of.

No. We quote before we start. If there is significantly more waste on the day than in the photos, we agree any change with you first.

No separate travel charge within our coverage area.

For many household jobs, yes, because the loading is included. We will tell you honestly if a skip would suit you better.

Household rubbish, furniture, electricals, white goods, garden waste, builders waste, hardcore and commercial waste.

Asbestos, clinical waste, gas bottles, liquid chemicals and paints, and some hazardous materials. Ask us if you are unsure.

Yes, for specialist recycling where the gases are captured.

Yes, disposed of under the rules for upholstered seating.

Yes, kept separate from other waste for gypsum recycling.

Worthing, Lancing, Shoreham-by-Sea, Southwick, Portslade, Brighton and Hove, Littlehampton, Rustington, Angmering and Chichester, plus the villages in between.

Usually, yes. We regularly work in places such as Ferring, East Preston, Sompting, Findon, Bosham and Selsey. Send us your postcode to check.

Because it is further from our base, we group Chichester jobs into planned days, so booking a few days ahead helps.

Yes. We plan the loading point before the day and may ask you to arrange a visitor permit if your street requires one.

We often collect within a day or two, and sometimes the same day, but it depends on the diary. Tell us how urgent it is and we will give you our earliest slot.

No. Bagging loose items helps, but we will load loose rubbish, bulky items and mixed waste as it is.

Rubbish collection is usually a straightforward pick-up of bags and items. Waste clearance covers bigger jobs, such as emptying a whole property, garage, garden or business premises, often with a mix of materials and more planning.

Most homes can be cleared in a day, sometimes with two vans. Very full properties can take longer, and we will tell you what to expect when we quote.

Yes. We separate recyclable materials as we load and take everything to licensed facilities that recycle as much as possible.

Most houses can be cleared in a day, depending on size and contents. Larger or very full properties may take two days. We will give you a realistic timescale when we quote.

No. Many clearances are done while the family is elsewhere. We can arrange access through a key holder, agent or solicitor and send you photos when we have finished.

Yes. We regularly work with families and executors, setting aside paperwork and personal items and clearing the property in time for sale or handover.

Yes. We can empty your garden waste bags or take them away, along with loose cuttings and branches.

Yes. We cut back overgrowth, clear brambles and remove the waste, along with any rubbish in the garden.

Yes. We dismantle and remove sheds, summerhouses and greenhouses. See our shed removal page for details.

Yes. Many builders book regular collections so the site stays clear.

Concrete, bricks, blocks, rubble, stone, paving, tiles and similar inert materials. Soil is often collected alongside it.

It depends on weight rather than space. Send us photos and we will tell you how many loads it is likely to be.

Yes, loose or bagged.

Yes, please switch it off and defrost it at least 24 hours before we collect.

Yes. We carry it down safely and protect floors and walls on the way.

Yes. Let us know the size so we can bring enough people.

Yes. We collect single items, although for one piece the council bulky service may sometimes be cheaper.

Yes, where it is needed to get it out safely.

The removal of non-structural items such as fittings, partitions, ceilings and flooring, leaving the building shell ready for refit.

No. Our strip-outs are non-structural. Structural work needs an engineer and the appropriate contractor.

Yes, where access allows, so neighbouring businesses are not disrupted.

Yes. We can collect keys from an agent and send photos when the job is done.

Often within a few days, sometimes sooner. Tell us your deadline.

Yes, once the landlord has confirmed the correct process has been followed and the items can be removed.

Yes, for every commercial collection.

Yes. We can arrange regular or on-call collections for businesses.

Yes, in one visit.

Yes. We can break up and remove shed and patio bases.